Return Policy: You may request a refund if the services received were of poor quality or not provided in accordance with the terms of the order.

Return Procedure: To request a return, please contact our support team using the contact details provided. We will review your request and issue a refund to your card/wallet.

Return Timeframe: We will endeavor to process your request as quickly as possible.

At Build Crafters, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with our services, we offer a transparent refund policy to address your concerns.

WordPress Development Services:

• Refunds may be requested within 14 days of the initial payment for WordPress development services.
• To initiate a refund request, please contact our customer support team with your order details and reason for the refund.
• Refunds will be processed within 4 business days of approval and will be issued to the original payment method.

Website Maintenance and Support:

• Refunds for website maintenance and support services will be considered on a case-by-case basis.
• If you are dissatisfied with our maintenance and support services, please contact us to discuss your concerns and explore potential solutions.
• Refunds may be provided if we are unable to resolve the issue to your satisfaction within a reasonable timeframe.

E-commerce Solutions:

• Refunds for e-commerce solutions, including setup fees and monthly subscriptions, may be requested within 14 days of the initial payment.
• To request a refund for e-commerce services, please contact our customer support team with your order details and reason for the refund.
• Refunds will be processed within 7 business days of approval and will be issued to the original payment method.

Exceptions:

• Certain services or products may be non-refundable, as indicated at the time of purchase.
• Refunds will not be provided for services that have already been rendered or completed.

Contact Us: If you have any questions about our refund policy or would like to request a refund, please contact our customer support team at contact@buildcrafters.shop